Warranty Information
Warranty Information
At Zavli, we stand behind the quality of our products. All our premium audio products come with comprehensive warranty coverage.
🛡️ 1 Year Complete Warranty
Every product purchased from Zavli comes with a full 1-year warranty for your peace of mind!
📋 Warranty Coverage Breakdown
First 6 Months
Zavli Company Warranty
Direct warranty support from Zavli. We handle all repairs, replacements, and service requests directly.
Next 6 Months
Manufacturer Warranty
Warranty coverage continues through the manufacturer. We'll assist you with the process.
✅ What's Covered
Manufacturing Defects
Any defects in materials or workmanship
Functional Issues
Product not working as intended under normal use
Component Failure
Internal parts or components failing
Audio Quality Issues
Sound quality problems due to defects
❌ What's NOT Covered
• Physical Damage: Drops, impacts, water damage, or mishandling
• Normal Wear & Tear: Scratches, fading, or cosmetic wear from regular use
• Unauthorized Repairs: Damage from repairs by non-authorized service centers
• Misuse or Abuse: Damage from improper use or not following instructions
• Accessories: Cables, cases, or other accessories (unless specifically stated)
• Lost or Stolen: Products that are lost, stolen, or missing
📝 How to Claim Warranty
Contact Us
Email us at contact@zavli.in with your order number and issue details
Provide Proof
Share invoice, photos/videos of the issue, and product serial number
Get Approval
Our team will review and approve your warranty claim within 24-48 hours
Repair/Replace
We'll arrange pickup, repair, or replacement as per warranty terms
⏱️ Warranty Processing Time
First 6 Months (Zavli Warranty):
• Claim approval: 24-48 hours
• Repair/Replacement: 5-7 business days
Next 6 Months (Manufacturer Warranty):
• Processing time varies by manufacturer
• We'll assist you throughout the process
📦 Important Documents
Please keep these safe for warranty claims:
✓ Original purchase invoice from Zavli
✓ Product packaging and box
✓ Warranty card (if provided)
✓ Product serial number
✓ All original accessories
⚠️ Important Notes
• Warranty is valid only for products purchased directly from zavli.in
• Warranty starts from the date of delivery, not purchase date
• Original invoice is mandatory for all warranty claims
• Warranty is non-transferable and valid only for the original purchaser
• We reserve the right to repair or replace the product at our discretion
❓ Warranty FAQs
Q: Do I need to register my product for warranty?
A: No registration needed! Your purchase invoice is sufficient for warranty claims.
Q: What if my product is out of warranty?
A: We offer paid repair services. Contact us for a quote and assistance.
Q: Can I extend my warranty?
A: Extended warranty options may be available for select products. Contact us for details.
📞 Warranty Support
Need help with a warranty claim or have questions? We're here to assist you!
📧 Email Us
📍 Office Address
B.N 229 Near A.M Khan School
Saharanpur 242001, Uttar Pradesh, India
⏰ Support Hours
10:00 AM – 7:00 PM (Mon–Sat)
Zavli Quality Promise
We believe in the quality of our products. Our comprehensive warranty ensures you can enjoy your premium audio experience with complete confidence and peace of mind!