Shipping Policy
Shipping Policy
At Zavli, we aim to deliver your orders safely and on time across India. Please read the details below for clarity on our shipping process.
📦 Order Processing
✓ Orders are usually processed and dispatched within 1–3 working days after payment confirmation.
✓ In rare cases (high demand or stock issues), processing may take a little longer — we'll inform you in such cases.
🌍 Shipping Coverage
• We deliver pan-India through trusted courier partners.
• COD (Cash on Delivery) service is available on select products and locations.
💰 Shipping Charges
• Free Shipping may be available on selected products or promotions.
• Otherwise, shipping charges (if any) will be shown at checkout before payment.
🚚 Delivery Timeline
Metro Cities
3–5 Days
Business days
Other Locations
5–7 Days
Business days
Remote/Rural Areas
7–10 Days
Business days
* Delivery timelines are estimates and may vary due to courier delays, festivals, or unforeseen events.
📍 Order Tracking
✓ Once shipped, you will receive a tracking ID and link via SMS/Email.
✓ You can also track your order using the "Track Order" option on our website.
⚠️ Delayed Delivery
• Zavli is not liable for courier partner delays, natural calamities, or strikes.
• Our support team will assist you in tracking and resolving courier-related issues.
📦 Damaged or Missing Items
• If your package is damaged, tampered, or items are missing, notify us within 48 hours of delivery with photos/videos as proof.
• We will arrange for a replacement or refund as per our Return & Refund Policy.
📞 Contact for Shipping Queries
📧 Support Email
info@zavli.com⏰ Support Hours
10:00 AM – 7:00 PM (Mon–Sat)
Zavli Promise
We make sure your order reaches you fast, safe, and secure with proper packaging and reliable courier partners. Your satisfaction is our priority!