Track Order
Track Your Order
Stay updated on your order status. Enter your details below to track your shipment in real-time.
π¦ How to Track Your Order
Check Your Email
Look for the shipping confirmation email we sent you
Find Tracking ID
Copy the tracking number from the email or SMS
Click the Link
Use the tracking link provided to see live updates
π§ Didn't Receive Tracking Information?
β Check These First:
β’ Spam/Junk Folder: Sometimes our emails end up there. Please check your spam folder.
β’ Processing Time: Orders are usually processed within 1-3 working days. You'll receive tracking info once shipped.
β’ Email Address: Make sure you provided the correct email during checkout.
β’ SMS: We also send tracking details via SMS to your registered mobile number.
π Understanding Order Status
Order Confirmed
Your order has been received and is being processed
Packed
Your order has been packed and is ready for shipment
Shipped
Your order is on its way to you via courier
Out for Delivery
Your order is out for delivery and will arrive today
Delivered
Your order has been successfully delivered
β±οΈ Delivery Timeline
Metro Cities: 3-5 business days
Other Locations: 5-7 business days
Remote/Rural Areas: 7-10 business days
* Timelines are estimates and may vary due to courier delays, festivals, or unforeseen events.
β Common Questions
Q: Can I change my delivery address?
A: Contact us immediately if your order hasn't shipped yet.
Q: What if tracking shows no updates?
A: Sometimes there's a delay in updates. Wait 24 hours or contact us.
Q: Delivery attempted but I wasn't home?
A: The courier will try again or you can arrange pickup.
β οΈ Delivery Issues?
If you're experiencing any issues with your delivery:
β’ Delayed Delivery: Contact us if your order is significantly delayed beyond the estimated timeline.
β’ Damaged Package: Notify us within 48 hours with photos/videos as proof.
β’ Wrong Address: Contact us immediately to update delivery details.
β’ Missing Items: Report within 48 hours of delivery with order details.
π Need Help Tracking Your Order?
Our customer support team is here to assist you with any tracking or delivery queries.
π§ Email Us
π Office Address
B.N 229 Near A.M Khan School
Saharanpur 242001, Uttar Pradesh, India
β° Support Hours
10:00 AM β 7:00 PM (MonβSat)
Thank You for Shopping with Zavli!
We're excited to get your premium audio products to you. Your order is being handled with care and will reach you soon!